1. Items and services sold are not eligible for a refund.
2. Payment shall be made in full upon acceptance of the quotation and before the service is provided.
3. Acceptance of the quotation must be made at least 15 minutes before the commencement of the doctor’s services.
4. No pro-rated refund shall be granted under any service package subscription.
5. Any additional procedures or extended hours beyond the quoted plan scope shall be chargeable.
6. The client shall not solicit or offer direct payment for nursing or doctor services to any doctors or nurses currently or previously employed by GLOBAL TOTALCARE SDN. BHD. Failure to comply grants GLOBAL TOTALCARE SDN. BHD. the right to seek compensation for any revenue loss incurred due to such actions.